Mobile Device Management
 Easy to Use Management Console - The web-based
Device Manager console provides a convenient way to view
all your mobile assets and provides the ability to filter
and sort your devices by location, device type, groups and
software packages.
The Device Manager Console also provides easy to use
and powerful tools for modifying the settings, locations,
groups and packages that need to be assigned to the
device.
Provisioning & Version Control - Deploying
Packages of Files and Applications to CloudSync is as
simple as checking the devices you wish to deploy these
files to, select the package and clicking go.
CloudSync will automatically queue the files for
download and the next time the device is scheduled to
check in with the server, the device will automatically
download and install whatever is assigned to it. The CloudSync Console also provides easy-to-see icons that
display the status of the device's downloads; a green
checkmark means it is finished.
Filtering Devices - With the device filter in
CloudSync you can easily manage all your devices. Filters
can be set to select certain devices that may need updates
or your attention concerning power or connectivity. Making
filters is fast and easy, select your group, location, and
package, and then within those filtered devices you can
select memory usage, battery power, and wireless LAN
connectivity to find any device not working properly. Save
the filter for future reference to devices meeting the
same criteria. Filters can be a very effective way to
micromanage certain groups, locations, or packages for
your entire company.
Reporting - Reporting from CloudSync is
completely customizable. Reports are used to gather
information about your devices with the option to deliver
them to any e-mail address. Everything found in your
individual device previews can be reported; memory usage,
battery life, last synchronization, or wireless
connectivity are also available to name a few. Reporting
can be done every day, week, or month to provide device
information as often as you need it.
File & Application Management - The CloudSync
Library includes all functions for uploading files as well
as installing or running files on the device (CAB files,
Registry files, Executable files) from your computer as
well as managing their versions.
The Package Pane on the right side of the Library
window allows you to create and update the files contained
in software packages. Software packages are available for
administrators to assign to devices using the Devices Tab.
Packages are assigned to devices for download.
User Management - The Users Tab provides full
autonomy to manage the CloudSync system however you
choose. The Users Tab gives you the ability to add, delete
and manage users and their access to the CloudSync system.
CloudSync provides three levels of access to the
system. The Account Manager role is designed for Help Desk
personnel who needs access to the Device Console and Remote
Help Desk to support their users in the field. This role
can be limited access to only those accounts they
have privileges to if you have
disparate locations with different support personnel.
The System Administrator has full access to the system
in addition to the ability to add Accounts and Users to
your CloudSync system.
The Account Administrator role is designed for a
manager to have access to defined accounts to define
settings, preferences and to have the ability to manage the CloudSync Library for the assigned accounts.
Account Management - CloudSync has hierarchal
management capability, which is designed specifically for
Reseller or Integrator Partners who would like to use CloudSync as a centralized system to provide mobile device
management support for their customers.
Manage Communication Options - The Preferences
tab allows you to define options such as: CloudSync
Configuration, this is where you can pick the destination
directory of configuration files and CloudUpdate;
Packages, allowing you to sync a newly added device as
soon as it registers with CloudSync; Proxy Settings,
available to configure your CloudSync to your network with
proxy server support; Tracker & Performance Information,
are options on the devices to establish contact with the
CloudSync server at predetermined intervals; Time-Server
Information’ provides a universal clock to all of your
devices; and CloudUpdate Information, allows you to set
your devices to update automatically at a given interval.
Also in this area you will find all of the license
information for all CloudSync software.
Flexible Group Settings - Settings provide an
easy way to divide your devices into groups and/or
locations. This tab allows you to define groups to keep
all your devices in one location in their departments such
as; a device for the stockers, sales persons, receiving,
etc. Locations allow you to categorize at a higher level,
even worldwide, giving you the ability to adjust the time
zone for that location and have multiple locations.
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